It is with pleasure that we announce to you a major security upgrade on our plugins! The Woocommerce All Discounts, Woocommerce Product Designer, and the Visual Product Configurator plugins has been reinforced security-wise. To all our new and future customers, after purchasing any of the three plugins mentioned above, the plugin MUST be activated with […]
When the plugin jetpack is installed and its photon feature is active, the images are not loaded on the designer. This is due to the fact that the images are to be uploaded from a secured server. So, if you have the plugin “jetpack by wordpress.com” installed, please keep its photon feature deactivated.
This issue is because there is a conflict between the plugin script and the script of the theme. Only one of the scripts should be allowed to avoid this conflict. In order to avoid this conflict there is a setting option “LOAD BOOTSRAP MODAL” in the WPD >> Settings >> General Settings as above to […]
The plugin uses wordpress’s language. So if your WordPress is in German, the German translation file will be the one used by the plugin. Next thing you need to know is that you need to translate it yourself because we haven’t found great translators yet for all languages. You can use a plugin like wpml […]
When you get the error message “Error: empty product parts list. At least one part is required to create a customizable product.0” Please note that you have not created a product part in your Dashboard >>WPD >> Parts… Please verify to make sure there is at least one part created.
When you get the error message “Fatal error: Allowed memory size of…” Please note that it is a server limitation. Send that message to your hosting company and they will increase your max memory for scripts. That will fix the issue.
Sometimes, it might be the conflict of coding in a theme. You can change your theme to a default theme or another theme to verify. Sometimes, it might be the conflict of Plugins. You will have to deactivate each Plugins you have one after the other to verify. For example…deactivate the first plugin, go to […]
Make sure you set the coordinates X and Y of the Bounding box properly. The bounding box is supposed to be the editable area on the canvas. So the coordinates allow you to define the position of that area on the canvas. If you set a couple of coordinates that put the box outside the […]
Templates allow you to pre create a design using the editor and let your customer design his own product from there. The tutorial below will teach you how to create a template and how to display them to the customer. How to create a custom product template? Before creating a template, make sure you’ve at […]
Fonts are one of the most basic features in online product customization and yet one of the most critical ones. WooCommerce Product Designer does not only allow you to use google fonts in your designs but also to add custom TTF fonts which you can use directly on the canvas and in the output PDF […]
